Privacy Policy                         

Important Notice About Your Personal Information

We are required by law to provide you with this notice in order to inform and explain to you how we collect, use and safeguard your personal financial information. If you have any questions about this disclosure or what it says, please contact a member service representative at 313-274-5030.
 

Information We Collect About You

• From membership and other applications for products and services, we obtain such as, but not limited to, your name, address, social security number, employer, income, and account information at other financial institutions.
• From transactions about us and other companies we work with to provide you with products and services, we obtain information such as account balances, payment histories, parties to transactions and credit card usage.
• From consumer reporting agencies we obtain information related to your creditworthiness.

Information About You We Share

We disclose information we collect about you under certain circumstances as permitted by law. The disclosure of this information typically includes processing transactions on your behalf, as you authorize us to provide you with a product or service, to conduct the operation of this credit union and to protect the security of our financial records.

In order to provide you with certain products and services, we sometimes disclose your information with other organizations. In some cases, we enter into agreements with third parties to provide these products and services to you on our behalf, or to jointly market products and services. For example, as a benefit of membership, we make insurance products available to you at discounted premiums. In order to do this, we provide information such as your name and address to the insurance company that offers its products to you. To protect your privacy, we only do business with companies that agree in writing to maintain strong confidentiality protections.  We restrict these companies to using your information only for the reason we have given to them, and for no other purpose.

As with any major website, we track how visitors use our on line services. This tracking system tells us on which page someone enters our website, what pages were visited, but it doesn't capture any information that personally identifies a visitor. This information is used for internal review to help us in the management  and continuing development of our web site.

In the event that you terminate your membership, we will not share any of your information we have collected about you except as permitted or authorized by law.
 

How We Protect Your Information

Under no circumstances do we provide any information we collect about you to telemarketers or other third parties that do not act on your behalf as a member of this credit union.

We restrict access to nonpublic personal information about you to only those employees who have a specific business purpose for accessing and utilizing this information. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic and procedural safeguards as part of a comprehensive risk management system that complies with federal regulations to protect the security of your information and to protect against unauthorized access and use of that information.

Great Lakes Members Credit Union makes every effort to provide links from our web site to other sites that members will find reliable and non-offensive. However, Great Lakes Members Credit Union does not represent or endorse the accuracy or reliability of any information or content contained on or distributed through web site linked from this web site. Reliance on any material shall be at your sole risk. Additionally, Great Lakes Members Credit Union is not responsible for the copyrighted compliance, legality or decency of material contained in sites linked to from this web site or subsequent links from other sites.

 

Security Statement

Our Credit Union is constantly concerned about our member’s critical information and privacy. With this in mind, we have the following security services installed on our Internet server:

 

• Each server is behind a Firewall. This UNIX based hardware product blocks critical ports and IP addresses on servers from external attack and access.
• Each server runs proprietary software that constantly monitors the servers for unauthorized use and attempts to "hack" into information. Administrators are contact when forced attacks are committed, and countermeasures can be applied to stop these instances.
• All administrative activity requires user login and authentication. All administrative updates are logged into files that can be reviewed later.
• All servers come with a Global Verisign Certificate (RSA) for digitally encrypted communications between the Web server and your member. Information passed in applications cannot be decrypted by third parties attempting to "pick" information being passed across the Internet backbone.
• All servers run the latest version of Apache Web Server, considered the strongest and most secure Web server software on the market.